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Platform Updates For 2023
Services
The following updates and new features have been requested & developed over the past year for some of our 25+ bus companies that we support. If you have any questions about these features, would like a demo or have ideas for other features, let us know.
Bookings & Actuals Package
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Booking/Actuals page updates
- now shows live vs dead mileage
- now shows driver HOS On Duty, Off Duty & Driving times
- support searching by booking finish/start/overlapping date range
- improved searching and filtering of results
- calculates and returns actual dead mileage to Coach Manager (v5.19+)
- updated vehicle fleet map support to show speed, direction & booking info, added vehicle real-time vehicle tracking support
Bookings Views & Reports
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NEW - Driver Utilization View
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daily view of drivers planned booking details & times
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NEW - Unplanned Vehicle & Driver Activity Reports
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daily view of vehicle or driver activity outside of planned bookings
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Actuals Performance Report
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improved layout, sorting and filtering
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Booking Calendar View
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updated to 2 week view, shows booked vehicle type counts by day
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Vehicle Utilization View
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updated to support new sorting and filtering
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Vehicle Status Management
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Fleet Map updated to support better filtering by status
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Vehicle Status Manager Page updates
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shows history and color coded view and better filtering by status
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added standalone mode - read-only mode that auto reloads results that can be used as a wall monitor in the wash/maintenance bays
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DVIR / Maintenance status support added
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shows real-time status based on DVIR records
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Bus SOS
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add support for custom driver notes along with the SOS request
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added several new participating companies
Alerts & Notifications
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NEW - Vehicle Activity Alerts
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sends a message to drivers for Samsara vehicle events (Idle Time, Faults, etc)
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NEW - HOS Duration Alerts
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sends a message to drivers when they approach On Duty limits (70/8 rule, etc)
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NEW - Post-Trip Notifications
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send a trip follow up message to drivers, group leaders & passengers
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used for driver / customer trip feedback, surveys, discount offers, etc
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can be sent when the vehicle arrives at arrival, back or finish location
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NEW - Driver Relay Notifications
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send a message to a relay driver when their vehicle is near start location
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NEW - Group Message Sender
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send custom SMS or Email messages to your staff and drivers
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supports filtering by job title, location, available vs. unavailable drivers
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Alert History updates
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supports filtering by type, Booking ID, Vehicle, User, Email or Phone #
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now saves and show SMS responses from drivers & customer
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now supports responding to SMS msgs from users with a generic response
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lets users know their SMS response was received
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responses can be forward as an email to staff for review
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User Management
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added Manage Profile page to allow all users to set user fields & passwords
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added support for bulk import of users via a CSV
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added new fields: phone #, tags, job title, location (to support group messaging)
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added new roles: Garage, Dispatch, Wash Bay (limited access for Vehicle Status)
Package & Pricing Updates
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we eliminated setup fees for all packages
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we now use simple monthly package based pricing that includes all features
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packages can be turned off & on at any time
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monthly payments can be automated with our payment provider (Stripe)
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