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Distinctive Coach Manager & Telematics Platforms

We have a turnkey platform for connecting your telematics platform & Distinctive Coach Manager that is used by over 35 bus companies across the US & CA.  Our platform bridges the gaps between telematics providers, booking systems and other 3rd parties to maximize the value of each to improve your operations and customer service.  

Our solutions are built and hosted using reliable cloud technologies to greatly reduce the time & effort required to build and maintain.  We can get your integration running using our turnkey platform in a few hours and can build most custom solutions in a few days.

click here to see a demo video  

Requirements & Setup

Services

Requirements

  • you must be using Coach Manager v4.92.01 (September 2019) or newer to use this integration

  • you must have Samsara or Saucon devices installed in 1 or more vehicles

Setup Steps

  1. email support@initekconsulting.com and ask us to onboard your account

    • we'll send you a standard service agreement for your review/signature

    • we'll invoice you for the 1st month of service

    • pay the invoice to kick off the setup process

  2. add support in your telematics provider

    1. for Samsara, a user for us to setup API access and verify account data & settings 

    2. for Saucon, email your account rep and asked them to provide access to ​the Initek team

  3. enable the bookings feed from Coach Manager

    • Initek will provide the connection details

    • email nasupport@distinctivesystems.com and ask them to enable the booking feed with these details 

    • booking data will then be sent using a secure FTP connection to our servers

  4. view booking & actuals results on our portal​

    • you will receive a welcome ​email with a credentials to our Fleet Integration Portal

    • you can view bookings and actuals results and access all of our other features

  5. pull actuals into Coach Manager​

    • simply configure actuals to retrieve from our platform ​

Our Platform Packages & Features

Bookings & Telematics Integration

This is the base package that connects your booking and telematics platforms.  This package includes support for: creating telematics routes from bookings, custom map views to show your vehicles alongside booking data and our Bus SOS (stranded vehicle assistance) features.

Actuals Integration

This package automates calculating actual driver HOS times & vehicle times/mileage for each booking.  It is then pushes this data to your booking platform to streamline driver payroll & customer billing activities.  This eliminates the need to manually enter this data and provides tools to view and troubleshoot issues efficiently in one place.

Custom Views & Reports

We combine data from multiple systems to provide specific operational views & reports.  These allow you to see your planned data alongside actual data for vehicles & drivers to support forecasting, analytics, on-time reporting and much more.

Alerts & Notifications

These SMS & email alert features allow you to notify staff, customers and passengers about booking, vehicle & driver events.  The goal of each is to notify the right people at the right time to improve overall fleet reliability and improve end-to-end customer service.

Vehicle Status Management

This is a web & SMS based solution to manage vehicle readiness status in real-time.  This allows your cleaning, maintenance, drivers & dispatch teams teams to share status changes and notes about each vehicle.  We also show upcoming booking times & driver info and update the vehicle status in real-time based on vehicle events (leaving, arrivals & DVIRs). 

Simple Monthly Pricing

We charge a simple monthly fee for each package based on your vehicle count and usage needs.  This gives you access to all current and future package features.  There are no setup fees, you will simply be invoiced monthly for any active packages and you can cancel at any time.  

 

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